Cluster Senior Sales Manager

Join Crowne Plaza Amsterdam South (207 rooms) and voco The Hague (204 rooms) and lead the sales success of two standout hotels in the Netherlands.

This is a strategic role where you’ll manage the proactive sales team, drive sales performance, grow key accounts, and inspire a high-performing team across Rooms, F&B, and Meetings & Events.

If you’re a results-driven leader with strong market connections and a passion for hospitality, we’d love to connect with you

Reporting to the Cluster Commercial Director your Key Responsibilities are:

Leadership & Team Management

• Lead, coach, and develop the sales proactive team to achieve individual and collective targets

  
  

• Set clear objectives, monitor performance, and provide continuous feedback and support

  
  

• Inspire a high-performance culture by leading by example

  
  

• Ensure strong collaboration between sales, marketing, revenue, and operations teams

  
  

Sales Strategy & Execution

• Co-create and implement the commercial and sales strategy with the Cluster Commercial Director and General Manager

  
  

• Drive new business leads across rooms, Food and Beverage venues, and Meetings & Events

  
  

• Identify opportunities across both hotels and all managed segments to optimize occupancy, average rates, and revenue.

  
  

• Develop and execute targeted sales plans, promotions, and special programs

  
  

· Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings

• Work closely with commercial functions to drive revenue performance and deliver exceptional guests’ experience.

  
  

Business Development & Networking

• Build and maintain strong relationships with key clients, partners, and stakeholders

  
  

· Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests

• Proactively expand the client base through networking events and social engagement

  
  

• Represent Crowne Plaza Amsterdam South and voco™ The Hague at industry events on national and international community

  
  

· Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team

Brand & Market Positioning

• Strengthen the awareness and reputation of Crowne Plaza Amsterdam South voco™ The Hague

  
  

• Position both hotels as a key destination within the local social and business scene

  
  

• Ensure alignment with IHG Brands values and deliver memorable guest experiences

  
  

Operational Excellence

• Monitor sales performance and adjust strategies based on market trends and results

  
  

• Ensure seamless communication and coordination with internal teams

  
  

• Take ownership of ad-hoc responsibilities and lead the team through dynamic situations

  
  

What we’re looking for

• Proven experience in a senior sales role within hospitality, preferably in a lifestyle hotel brand

  
  

• Demonstrated experience in managing and developing high-performing sales teams

  
  

• Strong commercial and strategic mindset with a results-driven approach

  
  

• Excellent project management, multitasking, and time management skills

  
  

• A natural networker with strong connections in the local market

  
  

• Solid understanding of local business trends and economic factors

  
  

• Outstanding communication, negotiation, and presentation skills

  
  

• Fluent Dutch and English (additional languages are a plus)

  
  

At Crowne Plaza Amsterdam – South and voco® The Hague, we make sure you feel right at home with:

• Employee discount for all 6000+ IHG hotels worldwide

  
  

• Friends & family rates to share with your loved ones

  
  

• Travel allowance based on commuting distance

  
  

• A paid day off for volunteering

  
  

• Homemade lunch or dinner during working hours

  
  

• Opportunities for personal development, training, and coaching

  
  

• A CultuurWerkt!/Alleo account for discounts on theatre, cinema, and more

  
  

• A discount on ClassPass

  
  

• Discount on collective health insurance

  
  

• For your birthday: choose between a paid day off or a voucher

  
  

• An In-House Experience including breakfast, dinner, and drinks

  
  

• A fun, international team that values teamwork, laughter, and growth

  
  

• Regular staff events, parties, and departmental outings

  
  

• Access to IHG’s myWellbeing program, supporting your lifestyle, health, and career develop

  
  

About us: voco™ hotels

“At the heart of every great stay is a great host.”

At voco™, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.

Part of the IHG® family, you can rely on a uniquely voco™ experience every stay, but with some of the extra advantages that come with being part of IHG. Such as the benefits of the IHG Rewards Club, one of the world’s largest loyalty programmes. Just as friendly to the environment we look after the planet with the same care as we look after our guests. So you can relax knowing that everything from your super comfy bed to the ingredients on our menu is designed to reduce our environmental impact.

We’re looking for people with as much character as our unique new lifestyle hotels. If you love looking after people and hate stuffy service, you’ll be right at home at voco™. Start a different kind of career as part of IHG’s family of 17 global brands and 5,500+ hotels around the world.

About us: voco® The Hague

A modernist urban home for the overseas explorer: voco® The Hague, where quintessential Dutch design and our unstuffy style come together in the city centre of The Hague.

Based in the Royal Quarter, this beautiful former bank building has the city’s shops, museum and heritage locations as well as the embassy quarter and Peace Palace within walking distance. By taking the tram in front of the hotel, you will find yourself at the central station in 9 min or at the seaside within 15 min.

Our welcoming guest rooms offer thoughtful voco™ touches with quality bedding and eco-friendly upscale amenities.

Catch up over local dishes in Botanica garden kitchen & bar, discover drinks inspired by the Dutch Sea explorations from Ultramarijn wonderbar or hang out in our garden terrace to enjoy the voco™ life. With 2 boardrooms, a versatile work play area and a below ground private bar you will find various locations to meet, gather or celebrate.