Bellman

Bellman - Welcome Ambassador

Driver license B is a must

Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suites. Our guests can indulge in one of our destination restaurants THE DUCHESS and MR PORTER and taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights, including WET Deck the iconic rooftop pool. We offer  exclusive access to a vibrant nightlife, dining, shopping and fashion scene with our signature Whatever/Whenever® service, our in-the-know W Insiders and our W Happenings.

W Hotels does not recruit, we cast Talent. W Amsterdam, located at Spuistraat 175 is casting a Welcome Ambassador. As a Welcome Ambassador you will be working together with the concierges to create fab experiences for the guests and you will be the first point of contact. 

As a Bellman, you ensure guests feel comfortable and well taken care of from the moment they arrive in their room until departure. You play an important role in delivering a smooth and personalized guest experience.

What will you do?

• Assist guests with their luggage upon arrival and departure.

  
  

• Transport luggage to and from guest rooms.

  
  

• Escort guests to their rooms and explain room features and hotel facilities.

  
  

• Deliver items to guest rooms, such as luggage, amenities, or special requests.

  
  

• Respond to guest questions and assist wherever needed.

  
  

• Work closely with reception and concierge to ensure smooth service.

  
  

• Keep the luggage storage area clean and organized.

  
  

What do we expect from you?

• You are friendly, helpful, and service-oriented.

  
  

• You enjoy interacting with guests and creating a positive experience.

  
  

• You are physically able to lift and move luggage

  
  

• You have attention to detail and work in an organized matter.

  
  

• You speak fluent English (additional languages are a plus)

  
  

• Experience in hospitality is an advantage.

  
  

• Must have a driver’s license.

  
  

Requirements: 

• Minimum of one-year experience in the same or similar role 

  
  

• Fluency in English 

  
  

• Dutch and any other language is appreciated  

  
  

• Experience in the Luxury Segment is an advantage 

  
  

• Work Permit for The Netherlands is required. 

  
  

• Driver license B is a must 

  
  

W Amsterdam vacatures

Split across two unique buildings, a former Telephone Exchange building and a Bank, W Amsterdam is an intriguing design mix of heritage and contemporary where nights never end and the pulse is set high with a full calendar of exclusive W Happenings.

A magnificent icon where our guests step inside the W Amsterdam and go straight to the top and check in at our rooftop W Living Room. Experience the innovative design and luxury of our 238 stylish guestrooms, including 25 suites, three WOW suites and two lavish Extreme WOW Suites.

Get in on the fun and transform your dreams into reality. Apply now and Deliver Whatever/Whenever to our guests, Connect to the Extraordinary & Surround yourself with what’s new/next.